Health<em>/</em><br class='show-large'>social care assistant banner

social care assistant

Providing comfort and reassurance as well as supporting physical wellbeing, no two days are the same for a health and social care assistant.

  • Health/social care assistant 1
  • Paramedic assistant 2
  • Emergency call handler 3
  • Physiotherapy assistant 4
  • Advocacy worker 5
  • Nurse 6

William's story

William's story Ben has changed my life.
I always look forward to
his visits.

I was diagnosed with Parkinson’s about a year ago which has made me a little wobbly on my feet and quite nervous about leaving the house these days. My daughters have been helping me out as best they can but they live quite far away, which means they can’t get down very often. Besides, they have their own lives to get on with. They’d never say so, but I was starting to feel like a burden.

Ben has changed my life, though. He’s kind, patient and never makes me feel like I’m being a nuisance. He makes sure I take my medicine and he’s an excellent cook to boot! I feel a lot safer knowing I have someone nearby who can help and I always look forward to his visits. I suppose I was starting to get a bit lonely cooped up on my own. I know I will need more care one day, but, for now, he is helping me stay in my home and that is a great reassurance to me and my daughters.

Worker: Health/social care assistant

Ben's story

Ben's story I want to help William
stay as independent as
possible for as long as

I get a real sense of satisfaction from helping people, and also from learning about the care provided by all the other medical and social care practitioners. I feel really proud to be part of the team providing the care William needs.

William is full of funny stories about his time in the army and I’ve learned that it can be quite hard for him to ask for help. He’s also a real stickler for routine. That’s why I take things very slowly and always get to know a client. I also try not to make assumptions about what he can and can’t manage. It’s about helping him feel comfortable and reassuring his daughters that their Dad is cared for.

I want to help William stay as independent as possible for as long as possible and I can see how much it means to be in his own home. This is more than a job for me.


Is this you?

Health and social care assistants don’t need any specific academic qualifications, just a few of the following characteristics:


Good listener

This role is all about helping a client feel safe and comfortable, so you’ll need to be a good listener and feel a genuine passion for helping others.


Gentle yet confident

Many clients tend to be quite frail and may even be coming to the end of their life. It means you’ll need a gentle, yet confident, approach. You’re there to provide reassurance as much as to carry out practical tasks.


Good communication skills

As well as the client, you’ll most likely be working alongside their family and primary carers so it helps to have good, clear communications skills.



It can be hard for once-independent clients to have to rely on other people for support so patience is key in a job like this.



No two days are the same as a health and social care assistant, so you’ll need to be adaptable and good at problem-solving.

Next steps:

What can I do now?


Want this job?

Good, you’ve come to the right place. Find out if there are any current vacancies, about career progression, pay and much more.

Find out more

How can I progress?

Not sure where to start or how to get that next job? Don’t worry, help is at hand.

Find out more

Inspire me

If you need a bit of direction, this career mapper quiz can help you discover one of over 350 NHS roles that could be right for you.

Find out more